Restaurant FAQs
NEW BOOKINGS
How do I book?
Bookings are managed exclusively online for up to 20 guests at Arabica Borough Market, and Arabica King’s. You can book for up to 2 months in advance – just click the ‘Booking’ button.
Due to card details being required to secure your booking, we cannot accept reservations over the phone or via email.
I can't find availability for my preferred date?
Both of our locations reserve a few tables for walk-ins and offer counter seating on a first-come, first-served basis. Once all spaces are occupied, we operate a virtual waitlist, allowing you to enjoy a drink while we seat you as soon as possible.
Please note that we are usually unable to accommodate large walk-in groups, and during peak times, the wait may be up to two hours.
How do I make a group booking for 8-20 people?
To reserve a table for up to 20 guests, just click the ‘Booking’ button. If you’re having trouble finding availability, drop us a request using the Event Enquiry Form — we’ll do our best to accommodate you.
How can I book a larger group, or arrange a semi-private or private event?
If you’re interested in hosting a group of 20 or more, or organising a semi-private or private event, take a look at our Parties & Events Guide and complete our Event Enquiry Form. Our team will get back to you as soon as possible.
EXISTING BOOKINGS
Can I change/cancel my reservation?
You can modify or cancel your booking up to 24 hours before your reservation time using the “Manage Reservation” & “Cancel Reservation” links in your confirmation email.
Please note that a £20 fee per person will be charged to the credit card provided at the time of booking in the event of a no-show or late cancellation.
What happens if I’m late for my reservation?
We’ll hold your table for up to 15 minutes. If you’re running later than that, we’ll do our best to accommodate you, but your dining time may be limited. If you received a reservation reminder via SMS, you can reply directly to let our team know you’re on your way.
ABOUT YOUR VISIT
We are a card-only restaurant and do not accept cash payments. We accept all major credit and debit cards, as well as contactless payments.
Do you have step-free access?
Yes, both Arabica King’s Cross and Arabica Borough Market offer step-free access. Borough Market has a small entrance step, but we provide a DDA-compliant ramp for accessibility.
Are children welcome?
Children of all ages are welcome. We have high chairs available. However, please note that we’re unable to accommodate children under the age of 7 after 7pm.
Are dogs welcome?
Yes, dogs are welcome on the terrace at both of our restaurants. However, only guide dogs and registered assistance dogs are allowed inside.
I have a food allergy. Can I dine at Arabica?
We can accommodate most food allergies. Please notify our team before ordering so we can assist you and provide allergen guidance. However, due to our open kitchen environment, we cannot guarantee the complete absence of trace allergens.
Do you serve halal meat?
All our meat is halal, including lamb, chicken, beef, veal, and duck, served across all our restaurants. Please inform your server of any dietary requirements when you visit.
Do you cater for vegans?
Yes! Our menu naturally includes a variety of vegan options, and many vegetarian dishes can be modified to be vegan. Just let your server know upon arrival.
Can we bring our own wine or cake?
We do not allow food or alcohol from outside to be brought into the restaurant. However, we understand that guests may wish to bring their own cake for special occasions. Therefore, we are happy to accommodate this with a cakeage charge of £4 per person.
HOME DELIVERY
ANYTHING ELSE
I really need to speak to someone!
If your query isn’t covered in this guide, you can contact the relevant team directly via email:
Borough Market – BoroughMkt@arabicalondon.com
King’s Cross – kingsx@arabicalondon.com
Please note that while we do have telephones on-site, our AI reservations assistant can assist with some tasks. Due to the busy nature of our restaurants, we may not always be able to answer calls during peak times.
Still haven’t found what you’re looking for? Email hello@arabicalondon.com for further help
