PRIVACY NOTICE

At Arabica, we respect your privacy concerns. This Privacy Notice explains the types of personal information we collect via www.arabicalondon.com (our “Site”), social media, and email campaigns. It outlines how we use, share this information, the choices available to you and the measures we take to protect it.

 

WHO WE ARE

This Site is owned and operated by Arabica Borough Limited, a company registered in England and Wales (Company No. 08462221). Our registered office is at: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

 

INFORMATION WE COLLECT

When you visit our Site, we may collect:

• Personal Information: Your name, email, phone number, and/or work address when provided.
• Technical Data: Your IP address, browser type, and details of your visit (e.g., pages viewed).
• Correspondence Data: If you contact us via email, phone, or letter.

We also use Google Analytics to analyze user behavior and improve our Site. This includes demographic and interest reporting based on browsing activity. More details are available in Google Analytics’ Privacy Policy.

Our data collection serves multiple purposes, including:

• Fulfilling contractual obligations.
• Business interests such as improving user experience.
• Communication purposes (with your consent or under legitimate interests).

 

HOW WE USE YOUR INFORMATION

We use the data collected to:

• Provide access to our Site.
• Notify you of service or Site updates.
• Improve our Site’s functionality and security.
• Process any requests you make.
• Optimize content presentation for a better user experience.

Where you have given consent or where permitted by law, we may also send updates about our services via email. You can opt out at any time by emailing hello@arabicalondon.com or using the “unsubscribe” link in our emails.

 

SHARING YOUR INFORMATION

We do not share your personal information except as outlined in this notice. However, we may:

• Share information with service providers who operate under our instructions (e.g., IT services).
• Share anonymous/aggregated data with third parties for analytical purposes.

 

ONLINE SHOPPING & PAYMENT SECURITY

We use Shopify Inc. as our e-commerce platform. Your data is securely stored in Shopify’s databases and encrypted under PCI-DSS (Payment Card Industry Data Security Standard).

For more details, visit:

• Shopify’s Terms of Service
• Shopify’s Privacy Policy

 

MARKETING PREFERENCES

We may occasionally contact you about recipes, products, services, events, or promotions we believe will interest you. You can:

• Opt out of marketing communications at any time by emailing hello@arabicalondon.com.
• Unsubscribe using the links provided in our emails.

 

YOUR RIGHTS & CHOICES

You have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent for data processing.
• Object to data processing in certain circumstances.

To exercise these rights, please email us at hello@arabicalondon.com.

 

CHANGES TO THIS PRIVACY NOTICE

We may update this notice periodically. However, we will not reduce your rights under this Privacy Notice. Please check our website for the latest version.

 

SECURITY, DATA TRANSFERS & RETENTION

We take steps to protect your information from unauthorized access, unlawful processing, accidental loss, destruction, or damage.

• We retain your information only as long as necessary for the stated purposes and in compliance with Data Protection Legislation.
• Data may be stored or processed outside the European Economic Area (EEA) or the United Kingdom (UK). We ensure that any such transfers comply with data protection laws.
• While we strive to protect your data, internet transmissions are not completely secure, and any transmission is at your own risk.

ARABICA & GDPR COMPLIANCE

We uphold the highest standards of data protection and security. Our GDPR compliance framework ensures transparency and accountability in handling personal data.

 

THIRD-PARTY LINKS & SOCIAL MEDIA

Our Site may link to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices.

 

COOKIES & ANALYTICS

We use cookies to improve your browsing experience. You can refuse cookies via your browser settings.

Cookies We Use:

Cookie	Purpose
Google Analytics (_utma, _utmb, _utmc, _utmz)	Tracks how visitors use our Site
Content Management System (exp_tracker, exp_last_activity, exp_last_visit)	Improves user experience and site navigation

To opt out of Google Analytics tracking, visit Google Analytics Opt-Out.

 

CONTACT US

For any privacy-related questions or requests, please contact: hello@arabicalondon.com